One Company, Three Central Florida Offices

United Water Restoration Group of Central Florida is a single franchise operating three real shops: Ocala, Gainesville and Melbourne. They are ninety miles apart at the extremes, which is the entire reason there are three of them. A crew based in Marion County is not the right answer for a flooded house on Merritt Island at two in the morning, and pretending otherwise is how restoration companies end up quoting drive times they cannot keep.

• Each office has its own address, its own equipment, its own crew and its own phone number
• IICRC-certified technicians working to the ANSI/IICRC S500 and S520 standards
• Licensed and insured, and licensed for mold remediation in Florida
• Documentation written in the estimating format insurance carriers use
• Mitigation and reconstruction under one contract — no handoff to a second company
• A person answers the phone at every hour, including through the weeks after a storm

The three crews share equipment and back each other up when weather puts one county under water and leaves the other two dry, which is a genuine advantage of covering this much of the state. What does not change is who turns up: a local crew from the nearest office, who will tell you what the readings actually say and what your building actually needs.